Under Counter Hot Chilled Sparkling Water Dispenser

User Manual: Under Counter Hot Chilled Sparkling Water Dispenser

[2025-09-14] | By Xiamen Smart Water Technology Co., Ltd. Allen Huang

Our under-counter hot chilled sparkling water dispenser supplies filtered, hot, chilled, and sparkling water in one system, which offers fresh carbonated water instantly with a touch button. It features four separate hoses for boiling, filtered, chilled, and sparkling water connections, boasts the latest chiller system, and holds UL, CE, ETL, RoHS, NSF, WRAS, KTW, and WaterMark certificates for superior quality. The dispenser is easy to install, making it a practical and efficient addition to any space.

IMPORTANT SAFETY GUIDELINES

The following instructions are intended to prevent users from posing a threat to their own or others ' property safety during use. Please be sure to follow them.

To avoid disasters or damages caused by improper use, it is essential to adhere to the following safety precautions.

PACKAGING REMOVAL
After opening the packaging, take out the instruction manual, packaging materials, and all built-in configurations and documents. Then, remove the entire unit from the packaging box and take off the plastic bag. Please keep the outer packaging for future transportation needs.

Components included (dispenser tap, boiler tank, chiller sparkling unit, CO₂ cylinder, filter system, power adapter).

COMPONENT NAMES

PACKING LIST

Opening the Packaging Box
We have an environmentally friendly packaging concept, using molded pulp and recycled paper boxes. The package includes:

• One under-counter hot water unit
• One under-counter chilled/ sparkling water unit and sparkling water CO2 cylinder pressure regulator
• One set of faucet with control panel and drip tray (Optional 3 in 1 tap or 4 in 1 tap)
• One set of water filter (Optional)
• One user manual and guide

After opening the package, please check all items to ensure they were not damaged during transportation. If any damage is found, please contact us immediately.

Step-by-step installation instructions with diagrams (plumbing connection, CO₂ cylinder setup, power supply).

Electrical Requirements

• Power Outlet: The outlet must support at least 15A, dedicated to this product, using a UK/CCC socket with a grounding wire. If the outlet lacks a grounding hole, ensure an external grounding wire is provided.

• Circuit Recommendations: It is recommended to provide a dedicated circuit for the hot water unit or use a socket that can be controlled by a switch.

• Power Cord: This hot water unit comes with a power cord equipped with a plug. To minimize the risk of electric shock, the power cord must be plugged into a standard grounded socket and grounded according to all national and local regulations. If an appropriate socket is not available, a qualified electrician must install one.

• Damaged Cord: If the power cord is damaged, it must be replaced by the manu­facturer, service agent, or a qualified professional to avoid hazards.

Water Supply Requirements

• Connection Method: If local regulations permit, the faucet water supply line should connect to hot and chilled/sparkling water supplies via an isolation valve or other means.

• Special Note: If the use of an isolation valve is not allowed by law, please purchase suitable water supply valves from a local dealer.

• Impurities Impact: If impurities, foreign objects, or sand mix with the water, it may cause clogging in the hot water unit and faucet pipes, affecting performance.

Environmental Requirements

• Installation Location: Do not install outdoors or in areas where the temperature may drop below 0°C to avoid freezing of pipes, faucets, and heating tanks, which could pose safety risks and cause damage.

• Cleaning Method: Direct washing of the hot water unit with water is prohibited.

• Ventilation: The installation environment should be well-ventilated, avoiding direct sunlight. Maintain a distance of 10-15 cm between the hot water unit and wall for proper heat dissipation.

• To ensure optimal air circulation around the chilled/sparkling water machine, please maintain approximately 20 cm of free space on all sides. Additionally, it's important to install special ventilation grills to effectively dissipate heat generated by the refrigeration circuit. If ventilation grills are not available, please leave the cabinet door open to promote proper airflow.

Faucet Information

• Connection Standards: Connecting an incompatible faucet may result in injury, damage to the hot water unit, and void the warranty.
• Safety Structure: Due to high water temperatures, the hot water unit is designed as a pressure-free open structure to ensure safety.

Temperature Adjustment

• Optimal Performance: The settings have been optimized for temperatures above 95°C based on common installations. However, factors such as inlet water temperature, atmospheric pressure, and altitude may affect performance.
• Adjustment Recommendations: If spraying occurs during heating, consider lower­ing the temperature setting by 1-2°C to compensate.
• Consultation Advice: For any questions, please consult your dealer for further guidance.

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• Ensure the hot and chilled water dispenser is not connected to the power supply during installation.
• Place the hot and chilled water dispenser in position, checking that the faucet connection pipe and power cord can reach without being pulled.
• Ensure that the position of the hot and chilled water dispenser does not twist or kink the inlet and outlet pipes.
• The distance between the hot water dispenser and the wall should be maintained at 10-15 cm. The installation environment should be well-ventilated and avoid direct sunlight to facilitate heat dissipation.
• To ensure optimal air circulation around the chilled water dispenser, maintain a space of about 20 cm on all sides. Additionally, the cabinet should be equipped with dedicated ventilation grilles to effectively dissipate heat generated by the cooling circuit. If there are no ventilation grilles, keep the cabinet doors open to promote air circulation.

• Pure water is connected to both the hot water machine and the ice water machine via a three-way connector and a quick connector. The hot water outlet of the hot water machine is connected to the faucet using a two-second quick connector. The ice water machine cools the pure water to produce ice water, while an external carbon dioxide pressure regulator is connected to a carbon dioxide cylinder to generate carbon dioxide gas. This gas returns to the ice water machine through a two-second quick connector.
• The ice water from the ice water machine is fully mixed with carbon dioxide, and finally, the carbonated water produced from the mixture of ice water and carbon dioxide is connected to the faucet via a hose from the hot water machine.
• Check the connection types and sizes of the faucet's inlet and outlet.
• Insert the appropriate water pipe into the purified water outlet and the hot and chilled water outlet connectors, securing with clips.
• Connect the purified water and hot water inlet hoses to the faucet and water purifier as usual.
• Connect the purified water, hot water, and chilled water inlet hoses to the faucet and purifier in the usual manner. If the inlet water pressure exceeds 5 bar, a pressure-reducing valve must be installed at the purified water inlet and outlet.

• A leak test must be performed before plugging into the power outlet to ensure no leaks are present.
• Push the hot water button on the faucet to let purified water flow into the heater's tank.
• Push the chilled water button on the faucet to let purified water flow into the chilled water tank.
• The first time the user operates it, the entire refill process takes about 60 seconds. When the hot and chilled water dispenser is full, water will flow from the faucet outlet.
• Close the hot water handle and check that all connections are sealed properly to ensure there are no leaks.
• All connections that could cause leaks must be securely tightened, and a leak test should be conducted again before connecting to the power outlet.

• Ensure the installation area is dry and free from water spills.
• Connect the plug to the power outlet and then turn on the power switch.
• Press and hold the on/off button; the water heater's display panel will light up.

• Important: Install the faucet hot and chilled water dispenser according to the provided installation instructions, adhering to all local regulations and laws.
• The hot and chilled water dispenser must be installed vertically and correctly. Choose a suitable location, preferably directly below or near the faucet, to ensure smooth connections.
• Since hot and chilled water are non-pressurized, there may be a slight delay when opening the faucet, which is normal and indicates that the hot and chilled water dispensers are functioning properly.
• It is recommended to use a separate power circuit specifically for your hot and chilled water dispenser. For more information on "Electrical Requirements," please refer to the previous pages.
• Chilled / Sparkling Water Dispenser - After powering on the dispenser, ensure the compressor is running. Within 15 minutes, you should notice a significant drop in the water temperature inside the machine.
• The normal operating temperature range is as follows: The compressor will automatically shut down when the water temperature reaches 4°C. The compressor will turn back on when the temperature rises to 7°C.

How to dispense boiling, chilled, and sparkling water.

1. After the machine is installed, when the power is connected (without pressing the hot water and chilled water machine power button), if the water tank is empty, it will display an E3 reminder indicating that the tank needs to be filled with water first.

2. Touch control for water volume adjustment allows for a continuous flow of both hot and cold water. Press the hot water button to refill the tank, repeating this process 2- 3 times until a stable water flow is achieved.

3. Finally, turn on the main power button and set the desired temperature.

Button Function

 ^{Temperature Setting Button}

• In startup mode, short-press the setting button for more than 0.5 seconds to access temperature settings. This button has 14 temperature presets, rangingfrom 45°C to 98°C(specifically:45°C,55°C,65°C,75°C,85°C,90°C,91°C92°C,93°C,94°C.95°C,97°C,98°C),which can be cycled through sequentially.
• To set the cooling and reheating functions, long-press the setting button for more than 2 seconds. In this mode, there are 4 temperature presets: -3°C, -5℃, -7°C, and -9 °C. A short press of the button can switch to the user-defined mode, with the default cooling and reheating setting at -5°C

^{Power Button}

• When the device is off, long-press the power button for more than 1 second to turn it on. In startup mode, long-press the button for over 1 second to turn it off. In startup mode, if the button is long-pressed 5 times consecutively with an interval of less than 0.5 seconds, it will clear the flow meter data.
• In off mode, simultaneously long-press the temperature setting button and the power button for more than 3 seconds to display the current software version number.
• In startup mode, simultaneously long-press both buttons for over 3 seconds to switch the temperature unit between °F and °C.

Set Water Temperature Display

• Preset 14 Temperature Display

Instant Water Temperature Display

• Instantly displays the current actual water temperature inside the heating element and also serves as the error code display screen.

^{Heating Display/ Set Temperature Setting}

• When the "Heating Display" light is off, the "Set Temperature Display" light will turn on.
• Meanwhile, when the water heater releases hot water, the "Heating Display" light will illuminate.
• When the water heater is turned off, the "Heating Display" light will turn off, and the "Set Temperature Display" light will illuminate again.

^{Water Flow Indicator}

• Water Outlet Status Indicator Light.

Button Function

^{Power Button}

• When the device is off, long-press the power button for more than 1 second to turn it on. In startup mode, long-press the button for over 1 second to turn it off.

^{Temperature Setting Button}

• The factory set temperature is 5°C.
•  To adjust the temperature, simply press and hold the button for 5 seconds until the display starts flashing. You can then tap the button to increase the temperature by one degree. If you continue to hold the button, the temperature will gradually rise up to 11 °C. Once you've reached your desired setting, press the button again to confirm your selection.

^{Water Dispensing Button Method Setting.}

• Chilled and Sparkling Water Dispensing - Single Press: Dispenses water until the specified volume is reached, then stops.
• Hot Water Dispensing - Press and hold for 2 secs: Dispenses water until a specified larger volume is reached, then stops.
• Long Press - Change Method: Press and hold for 3 seconds to switch to continuous flow mode; releasing the button immediately stops the water.

Cleaning the Water Heater and Chilled Water Tank
• It is recommended that users completely drain the hot water, chilled water, and refill them with purified water, repeating this process 2 to 3 times to thoroughly clean the hot and chilled water tank.

Water Backflow and Contamination

• When refilling the heating tank and discharging hot water and chilled water, users must ensure that the faucet outlet is always above the water level to prevent wastewater from backflowing into the heating and chilled water tanks.

Maintenance and Energy Saving

• If the hot water/ice water machine will not be used for an extended period (more than 2 days), it is recommended to press the "power button" to turn off the device, and also close the carbon dioxide pressure regulator at the same time to save energy.

Seasonal Shutdown

• The hot and chilled water system (including the water heater, chilled water tank, water filter, and faucet) should not be exposed to freezing temperatures. If this situation is possible, the water inside the device should be drained, the main power should be turned off, and the device should be unplugged. Let the tank sit for at least 1 hour. When reinstalling, please follow the original installation instructions.

^CAUTION

• To ensure maximum protection and avoid property damage or personal injury, the water heater and chilled water machine should be regularly checked for leaks or damage. Please regularly inspect for any signs of leakage, and if any leaks are found, be sure to promptly replace any loose or cracked water pipes.
• To provide additional water-tight safety, it is recommended to place the product within 2 meters of an effective floor drain to allow for proper drainage in the event of abnormal leaks.

Emergency Handling Methods

• 1f the product ma|functions, the first step is to unp|ug the power supp|y. If interna|components fail, please take the product to one of our service stations; we will provide after-sales service.

• If the power cord is damaged, it must be replaced by the manufacturer's dealer or qualified personnel to avoid danger.

• If the appliance emits smoke or catches fire, quickly unplug the power supply and take the device to the designated repair station. Do not attempt to plug it back in to avoid potential hazards.

• If the problem persists, disconnect the power and contact your local dealer.

Before sending for repair, please confirm the following situations and causes:

Xiamen Smart Water Tech. offers a 2-year warranty on this hot chilled sparkling water system.

If you have any questions, please contact us：

Xiamen Smart Water Technology Co., Ltd.

Allen Huang
WhatsApp: +8615960246979
allen@kitchenwatertap.com
www.kitchenwatertap.com

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